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Lab Procurement Blog

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By Max Tyrrell | January 25, 2018

Nobody likes to have their price increases.  Our business is to help clients save money so our work is made even more difficult at the end of the year when vendors and distributors typically raise prices.  Normally you see vendors raise prices at or near the rate of inflation.  Typically you see their entire price list with a uniform, modest price increase across the entire product line.  But not in 2018.  Every vendor has their own reasons for what they do.  But based on observing what is happening in the lab supply industry and the economy as a whole, some educated guesses can be made. 

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Posted in LPS Topics By Max Tyrrell & Erik Bennett | January 08, 2018

Is this the position you have been put in by your pipettor manufacturer? Have they convinced you that if you do not use their brand of tips – no matter what the cost – that you will be (insert gasp here…) introducing error into your experiments that may jeopardize your results? Why take the risk. Just accept this and bury your head in the sand. It makes your wallet much more accessible to them!

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Posted in LPS Topics By Erik Bennett | November 16, 2017
Lab Procurement Services announces a strategic partnership with Proacure Corp. This partnership will provide a platform for transparent, optimized strategic sourcing, process delivery, savings realization and enhanced compliance to organizations worldwide.Read More
Posted in Client Updates By Erik Bennett | November 09, 2017

New LabProServices.com Procurement Portal for Lab Supplies - Registered

users and browsers enjoy simplified ordering and enhanced content.

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Posted in LPS Topics By Max Tyrrell | October 11, 2017

What is the future for the labs supplies distribution business?  Nobody knows for sure, of course.  However, there are signs that are predictors.

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Posted in LPS Topics By Max Tyrrell | April 18, 2017

This article discusses the changes that have occurred in the Laboratory marketplace relative to how the prices of products are determined.

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Posted in Client Updates By Max Tyrrell | March 08, 2017

 

Water is used in every type of lab for everything from hand and glassware washing to some of the most complex biochemical assays.  But in my experience, very few lab managers are knowledgeable about reagent grade water and only very few lab managers can provide a correct explanation of the differences between Type I, II and III water.

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Posted in Client Updates By Max Tyrrell | March 08, 2017

 

How can LPS compete against the likes of Thermo Fisher and VWR?  Many of our long-term clients know the answer:  We communicate better

 

What is the optimal level of customer care?

  1. The seller must know and understand his buyer’s needs intimately.

  2. Buyers expect the seller to respond to their needs promptly (goal:  immediately.)

  3. Buyers expect someone on the selling end to be personally responsible.

  4. The buyer/seller relationship, where possible should be on a first-name basis.

  5. The seller should be looking out for the customer’s interests proactively.

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